FAQ

How to make order?

It is easy to make orders. Firstly, you should register and own one account, then you can choose products and make orders.

Step 1: choose products, put them in your shopping cart.

Step 2: put quantity for each product(bigger order, better prices)

Step 3: click: send: send order, then check delivery informations. Click: post this order.

Step 4: waiting for our discounted prices and shiping cost.

Step 5: once you agree everything, please click: checkout.

Notice: you can not update your order once you click: confirm the order. But we can edit your order, then you can edit your order.

How Can I Track My Order?

We usually will put tracking numbers in your order page after delivery.

:

You will get ups tracking code, track it on www.ups.com.

Or, You will get UPS tracking reference after Hongkong UPS delivery, like: EASYORDER12345, please track it on this link:http://www.ups.com/WebTracking/reference?loc=en_HK&WT.svl=SubNav ; And also ups company will send your tracking codes to your email.

Delivery Time:

Express Saver: 2-3 business days orso.

Expedited: 7 business days orso.

Exact delivery time depends on efficiency of your costums.

:

You will get EMS tracking reference after EMS delivery. You can track your orders on this site: http://www.ems.com.cn/english-main.jsp . Usually we need 1-2 days orso to send EMS orders to different post offices. So usually you have to wait one or two days to track the orders.

Delivery Time:

Usually it takes 10-14 days orso for delivery. But sometimes, exact delivery time depends on your costums or efficiency of your post offices.

:

You will get DHL tracking reference after DHL delivery. You can track your orders on this site: www.dhl.com .

Delivery Time:

Usually it takes 3-7 days orso for delivery. Exact delivery time depends on efficiency of your costums.

You will get FEDEX tracking reference after FEDEX delivery. You can track your orders on this site: www.fedex.com.

Delivery Time:

Usually it takes 4-7 days orso for delivery. Exact delivery time depends on efficiency of your costums.

We also offer Standard post services, Airfreight and Seafreight.

Notice: Standard post service is slow, delivery time will be 20-30 business days orso. It will need more time to some remote countries. Please take care before your make orders.

Can You Ship To My Country/regions?

Yes, we can ship to your country/regions.

animetoy.com send retail or wholesale big orders to *WORLDWIDE*.

Please note, it's your own responsibility to find out about the import tax situation in your own country.